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I would like to pay my sincere gratitude to the team at Burt & Davies for managing my TAC road accident case from January 2017 until late October 2017.

Having any accident is traumatic enough, but when you have a serious injury you really do need the right advice and support during this time.

Initially, when I first realised how bad my injury was I consulted with various law firms to make sure I made the right choice for myself; someone I could trust completely and a team that would be able to manage everything from a legal perspective.

At no stage throughout was anything I asked of the team at the firm an issue at all (and trust me, I asked A LOT). They supported me immensely.

Every call or email was always responded to so quickly.  I knew they genuinely cared for my situation and the advice they gave me every time was both professional and empathetic. The personal care they gave me as a client was impeccable.

It’s hard enough when you have something like this happen and I can only advise you if you are reading this, from my perspective I couldn’t have chosen better representation for my case.

My case was resolved in under 12 months.  I now look forward to being able to start fresh and build my future back up again.

Genuinely, if you are facing something like this I highly recommend the team at Burt & Davies. They specialise in these cases and are TAC specialists – this is what they do. Both Peter and Clara are fantastic, empathetic and genuinely care for their clients.

Thanks again to the team for such an amazing job.

“Following a car accident I went to seek advice from Burt & Davies due to my back injury from the accident.  I highly recommend them to all; from my first meeting with Peter Burt and Clara Davies and throughout my case I experienced professionalism and sincerity.

I chose Burt & Davies to represent me following my reading of testimonials on their website.  When I first met Peter Burt I knew that I was in safe hands.

My settlement was a light at the end of a tunnel.  Thank you Burt & Davies for helping me through a very difficult time and I say that with all sincerity.”

“In January 2010 my wife and I were involved in a head-on collision which took the life of our unborn daughter and left me with a permanent arm injury. I had been given a contact within a large law firm and started the process of a common law claim. Not being one who puts “all his eggs in one basket” I heard on the radio an advertisement for Burt & Davies TAC legal specialists so I contacted them.

The large law firm was tardy in their response and the first major contact was some weeks after my initial enquiry. This was to set up a teleconference which we did. At the same time Clara Davies visited us in person, was meticulous with her notes and friendly and understanding of our situation. In a short turnaround we had a very accurate statement of events (and nothing from the large law firm) so we decided to go with Burt & Davies. Clara was upfront and honest about timeframes and what to expect. We were told that there would be numerous rounds of medical specialist consultations from both the TAC and Burt & Davies. I was not in a good mindset and was sometimes difficult to deal with however, Clara was sympathetic and understanding and very patient. Peter Burt was always available to offer a third point of view which proved invaluable when it came time to wrap things up.

Clara was willing to go above and beyond her mandate at times. If TAC were causing me grief with medication approvals Clara would contact them and thrash it out and this always ended satisfactorily. What I liked most about the Burt & Davies approach was that “human” touch. I was treated with respect. I could share a laugh with Clara and Peter, I could express my anger and frustrations and every time I was met with a sympathetic ear. The counsel they gave me during my time under the TAC microscope was right on the money.

After what seemed like an eternity but was only around two and a half years I accepted the TAC offer. I am now trying to rebuild my life and get back on track. Clara keeps in touch from time to time to see how we are tracking. I can only express my gratitude for all the hard work that Burt & Davies did for me and I would highly recommend Burt & Davies for anyone who may have had an accident and needs legal representation.”

“Sustaining an injury in a motor vehicle accident is tough. It is life changing. What you need is empathy, compassion and a listening ear to hear and feel your story. Peter Burt and Clara Davies have these attributes, coupled with a professional, ethical and moral legal practice.
They work as a team to get the best outcome for you. They maintain regular contract throughout the claims process and allow you to be part of the decision making. They make themselves available at any time to listen to your concerns, your doubts and your fears, all the while encouraging you through your rehabilitation journey. Peter and Clara are a supportive professional team that strive to gain the best results for their clients – lovely people!”

“This note is an attempt to convey thanks and appreciation for not only the unbelievable outcome you have delivered but the manner in which you do your work. From the moment Peter took the effort to travel out to our house, through the correspondence and the couple of meetings you convened we knew we had made the right decision in recontacting you.

As you have no doubt heard before, no amount of compensation will return someone to their pre-accident health but the outcome of J’s case has at least given her a sense that what she has endured, mostly silently, is at least recognised as being real and worthy of appropriate recompense.

Clara seems to be able to mix her high levels of professionalism with genuine empathy. J and I think she is marvellous. It is obvious by her knowledge of J and the injury that she is dedicated and motivated.”

“Peter Burt and Clara Davies provided me with an excellent personalised service and were impeccable in their professionalism when preparing my case for TAC compensation.  For someone unfamiliar with the legal system, they led me through every step of the way while encouraging me to remain positive about the outcome of my settlement.  It was fantastic that anytime I called their office I was able to speak directly to them rather than a paralegal.  Their efforts have had an amazing impact on my life.  I could not have been happier with their service”.

“My advice to anyone involved in a car accident is that they immediately contact Burt & Davies.  The handling of my case between both Peter and Clara was nothing short of brilliant.  They focus on the client’s needs and interests above all else.  They were honest and upfront and always had the time to answer my questions and queries.  If you have been unlucky enough to be involved in a car accident, you’re lucky that there are class people like Peter and Clara to handle your case.”

“We would like to express our gratitude for the time and effort that you both put into my claim.  The outcome was outstanding and far beyond what we had imagined.  The kindness and consideration shown to my wife and myself from day one, made our situation less stressful than it was before you agreed to take the case on.  The professional manner in which we were taken, and guided through every step of the process, made us feel confident and comfortable with your direction and advice.  We are now in the process of putting our lives back into some sort of normality.  Once again, thank you very much and congratulations on what you achieved on our behalf.”

” “Real” solicitors in every sense of the word.

Real in their appraisal of if they can help you or not. Real in their diagnosis of injuries and loss. Real in their estimate of fees. Real in their dealings with you – plain English and you have direct access to them every time. Real in their pursuit of social justice and driven’ness to bring about a great outcome for you.

I cannot recommend them highly enough.

A boutique firm, specialising in personal injury (TAC) with partners that have extensive experience, enjoy their work and consult with each other in relation to your case. It says a lot when the medical experts appointed by TAC to review you, pass on their regards to Peter and Clara.

Thank you to both Peter and especially Clara who handled my case.”

“After serious injuries on a motorbike I was left confounded by interstate rulings and conflicting advice and statements by insurance and TAC agents.  This evaporated with the employment of Peter and Clara.  From beginning to end they were compassionate, professional and unfailingly supportive.  Their efforts on your behalf can be life changing and in my humble opinion they are without peer.”

“My name is Christian Brackley and I am a C4/5 quadriplegic.  In my dealings with Burt and Davies I have found their service to be prompt yet thorough.  Burt and Davies offer sound, honest advice and are reliable with their facts and information.  Burt and Davies are direct when it comes to personal legal advice, covering all areas and any concerns regarding your circumstances with an approach the client can comprehend.  Burt and Davies are consistent and follow any given task right through until the client is satisfied and closure has been met.  Peter and Clara, thanks once again.”

“After the initial transport accident my family was involved in there was a lot of confusion.  We didn’t know what to do, we didn’t know where to go or who to see.  We tried a number of other companies and with no knowledge of our own we were confused even more.  Then by sheer coincidence we met Peter and Clara.  They put everything into perspective from start to finish.  We would highly recommend them to anyone that needs professional help.”

“In June of 2005, I was involved in a motor vehicle accident. I was not at fault. My injuries seemed simple at the time. A fractured right hand. After the open reduction was done and the six week healing period was over, I was unlucky to suffer CPRS (chronic regional pain syndrome). This involved pain and swelling, rendering me with a disabled hand. Even though I was being paid a wage by TAC and under the care of a great medical team, my injuries kept me from returning to work for a total of fourteen months. I was the main income earner and soon found myself in financial difficulty. My big turn around was Burt & Davies. From the first consultation, I knew and felt I was being cared for. The service was professional and the claim payout was worth the wait.”

“My family and I cannot express enough gratitude for the successful outcome you achieved in my unusual and complex TAC claim. Other lawyers we initially contacted preferred to keep their distance; my case being such a difficult one to prove. Before even knowing if I had a case you made the time to visit the scene of my accident, took photos and went with my family to the police station. That alone displayed to me your commitment and compassion to me as a person and to your work. You were honest with me from the beginning so I knew where I stood and what to expect. Throughout the whole process you showed genuine compassion and full transparency, clarity and guidance. You were approachable in both a friendly and contactable manner which made it so much easier for me to deal with the situation.
Your professionalism and expertise in personal injury claims are second to none. The specialists you employed to help with my case displayed the highest level of competency. I couldn’t have asked for a better result and legal team. A reflection of this is the letter I received from you recently advising that my former legal counsel, Mr Frank Saccardo, was made a County Court Judge.
I would gladly recommend you to anyone with a need for a top lawyer in personal injury as I have no doubt in my mind they are in the best of hands.”

Click here to view an article regarding Jay’s case

“In 2009 I was involved in a traffic accident.  A car slammed into my scooter.  It smashed my foot quite badly.  I was in and out of hospital over the following months. The TAC staff were very helpful.  However, I knew that I needed proper legal representation to seek compensation for my injuries.  I had lost my job and was in a lot of pain.  I was facing an amputation.  It was clear that I had to take this seriously.

The Decision

Initially I considered one of the larger legal firms.  In the end I opted for a smaller, more “boutique” firm.  One that specialised in traffic accident law.  A firm that could give proper attention to my case, as if their business and reputation depended on it.  After a few months of research I rang Clara.  She came over to my house to meet me.  We talked about what had happened.  Clara is a very warm and genuine person.  Immediately, I knew that I was in good hands.  Her enthusiasm and knowledge of traffic accident law is impressive.  It’s obvious that she is very passionate about what she does. After I made the decision to appoint Burt & Davies I was able to relax and heal.

The Process

Clara spent the next year or so investigating.  Running around collating scans, x-rays, GP and hospital records, police, insurance and witness statements.  An impressive stack of paperwork over a foot high!  She kept me in the loop as the case progressed through the system. In the end the final compensation settlement was much more than I ever expected.  It has set me up for life!

I’m very grateful to Clara for her tireless work.  And I am so happy that I made the right decision to appoint Burt & Davies.  If you have been injured in a traffic accident I highly recommend Clara to talk about your options.  You have nothing to lose and everything to gain.  In the end, no matter how nice the TAC staff seem, you are ultimately fighting a well-resourced insurance company.  With its own lawyers, its goal is to minimise your compensation payout.  You need a good lawyer!

Good luck and good health!”

“We would like to express our gratitude for the time and effort that you put towards our case.  After initial hesitation as to whether we should proceed with the case, the outcome is outstanding and far beyond what either of us could have imagined.  The financial gain from this case has once again eased the burden for our future….  We hope that this outcome brings better things for others in similar situations to ours and that you may prosper from the effort you made to establish this precedent after taking on a case that nobody else even thought existed.  Once again, thank you very much and congratulations on what you achieved on our behalf”.

“Clara Davies looked after my claim with TAC after I was hit by a car in January 2009.  Two things Clara said in our first meeting held true for all of our dealings with Burt & Davies.  Clara said she would keep me and my wife informed all the time and we would always be dealing with her.  Right from the start Clara gave us the impression that my file was the only one she was working on.  She did an amazing job keeping me in the loop.  When I called, Clara would either answer the phone or call back as soon as possible.  Clara’s professionalism was apparent right from the start.  What we also got with Clara was compassion, great advice and a result which far exceeded our expectations.  We are so thankful that in the midst of a very difficult time Clara was there to take the case and the legal side of things.”

‘I had a road traffic accident in 2004.  While on a work trip to Australia from the UK.  My 4-day visit turned into 11 months of hospital treatment in Melbourne.  I had no friends or family.

My first memory of Peter Burt when he visited me in hospital was of a kind, reassuring professional.  He provided clarity, guidance and support in a time of total chaos.  He understood my needs and limitations.  Particularly, at a time when my life and health had been turned upside down.  At such a vulnerable time, his presence was crucial.  He gave me the confidence that I was in safe hands, despite my limited physical and mental capacities following my accident.  This allowed me to focus on my recovery.  Not suffer the exhausting worry about the legal side of the situation.

The Process

Throughout the process, Peter guided me through the options, complications and tasks with the utmost skill and care.  He remained in close contact after I returned to the UK, despite the distance and time differences.  He and his warm team were always very accessible and responsive whenever I was in touch.

The Outcome

Ultimately my case was resolved.  I received the best possible financial outcome I could have hoped for.  It has made an enormous difference to my life now.  The difference is something I could not have realised whilst still in the acute physical recovery.

I would not have achieved this without his outstanding professional expertise.  His guidance and encouragement through a long, complex, exhausting and emotional process was invaluable.  He was undoubtedly the best legal counsel I could have wished for.  I would wholeheartedly recommend him to anyone needing the surest ally in their time of greatest need.  I am eternally grateful to Peter for his major part in easing me through the most challenging years of my life.  And for ensuring that the challenge was followed by some recompense and comfort.”

“I would like to take the opportunity to thank you again. I know it was a real battle and just how hard you had to work. From my first phone call I was impressed with your knowledge and understanding of the process and procedures relating to the TAC – not just quoting from a book, you genuinely knew your stuff. For the length of the journey your perseverance is to be commended. As I mentioned once before most others would have given up long ago. Equally impressive was the way you were able to stand up to them when things were getting ridiculous. I feel fortunate that I was introduced to such a professional company.

I often can’t or don’t express how I feel freely, so thanks again mate.”

“A serious car accident left us with permanent injuries that would restrict our lifestyle and work capacity for the rest of our lives.  They were not considered serious enough to qualify for automatic compensation from the TAC so we approached Peter for assistance.  Peter laid out all of the issues, options and risks for us in language we could understand and lead us through the legal minefield without pressure or hidden obligation.  We found him to be both personable and professional and would not hesitate to seek his services again should the need arise.”

“I cannot speak highly enough of Clara Davies.  Just after I rang Burt & Davies, Clara arranged a meeting with me.  I lived one and a half hours out of Melbourne – she found her way to my door in the rural blocks of the Mornington Peninsula.  I could not drive after the car accident.  Clara was there for me every step of the way, helping and reassuring me that everything would be worked out.  The outcome of my claim far exceeded anything I could even comprehend.  I would have no hesitation recommending Clara to anyone.”

“I was injured in a car accident when I was travelling in Victoria. I had several serious fractures and I spent four months in hospital. The doctors recommended that I consult a lawyer to help with the third party insurance claim. Because the accident happened in Victoria they recommended Mr Peter Burt. Mr Burt contacted me and then visited me at my home in Interlaken, Switzerland. Because of the language difficulties it was not always easy to understand how the system worked but Mr Burt was very kind and patient. He spent a lot of time answering my questions. He also wanted to be sure that I understood everything. He dealt with my claim and the insurance companies in Switzerland. Whenever I had questions he always answered them immediately by email. Finally, everything went well. I am very happy that Mr Burt represented me.  I am happy to recommend Mr Peter Burt unconditionally!”

“Clara Davies handled the day to day requirements of my case with the TAC. Clara was the main person handling my claim with the TAC which, due to her diligence and hard work reached a satisfactory outcome. Clara also represented me on another matter and I must say how impressed I was with her handling of that case. Even though it was a small claim, she was thorough, dependable and brought it to a satisfactory conclusion well ahead of the time I thought it would take. I was amazed and delighted to have a positive outcome in such a short time. Over the twelve months I dealt with Clara, I found her to be most friendly and efficient with an empathy not usually found in the law profession. She has totally impressed me by the work done on my behalf and I will always use her services in the future. As an accident victim dealing with the TAC – I must say it is an awesome and terrifying situation but with a lawyer like Clara working for you she just manages to re-assure you that all will be well and that she will do everything possible to help your case finalise in the shortest possible time with a positive result.”

“Thank you for your letter and enclosed cheque – I still can’t quite believe it! Thank you so much for your help in achieving this settlement, in so short a time. Thank you also for your reassuring and confident manner, and professionalism throughout. I hope not to need your services again, but if I do, I will certainly contact you.”

“I wish to thank you so much for the assistance you gave to me in receiving a most favourable result in my accident claim.  Your professional attitude shown to both me and the TAC was commendable.  I was so impressed with the level of communication I received and it gave me great comfort to know exactly how my claim was progressing.  I enjoyed the personal contact and felt at all times I was an important client.  I knew my claim was difficult and you handled it so professionally and so successfully.  The outcome was extremely healing for me and I have been able to get on with my life.  My heartfelt thanks again.”

“Thanks for steering us to such a successful outcome with my claim.  All your efforts, support and guidance in our time of need were greatly appreciated.  The settlement we achieved is undoubtedly a reflection of your expertise and commitment over the past three years.  As we move forward with life, the future looks bright.  Our heartfelt thanks once again for all that you have done for us.”

“From my first meeting with Clara Davies I was impressed by the obvious professionalism and clear understanding of all the issues concerning a transport accident claim.  I noted how all discussed actions were followed up on within agreed time-frames and the communication with both Clara and Peter was always clear and confident.  Concern for the best possible outcomes for clients was paramount and always within a realistic framework.  I have no hesitation in recommending Burt & Davies.”

“I was extremely happy with how my case was handled.  Clara was very thorough and professional.  I instantly felt at ease talking with her and discussing personal details.  She was easily accessible and always attended to any query or question I had promptly and efficiently.  I never felt the need to check on my case.  Clara always contacted me when she had new information.  I was extremely pleased with the outcome of my case and would highly recommend Burt & Davies.  Clara did an exceptional job – thank-you!”

“Well we are coming to the end. It was a long and hard journey but we have finally arrived at the end of the tunnel. I was glad to work with you.”

“Many thanks for all you’ve done on my behalf since Dec ’04. Your expertise and judgment throughout have been extraordinary and all with a good dose of perspective and good humour! I wouldn’t hesitate to recommend Burt & Davies.”

“Mr Peter Burt acted as our solicitor in both our independent TAC accident claims.  Each claim was quite complicated, involving not just a huge amount of organisation with specialists and other professionals but also a great amount of negotiations.  In all of these activities he was a good listener to our wishes, yet bringing forth recommendations based on long experience.  The other professionals in his service proved as specialist and barristers to be of high professionalism and calibre.  We thank him for his help not just as a professional but also as a very caring man.”

“As a result of my daughter (“L”) being involved in a serious car accident I was introduced to Clara Davies who assisted with L’s TAC claim. Clara’s ability to cope with L’s erratic behaviour and myself was without doubt remarkable. Although the TAC process is a long and complicated one Clara had the ability to sort through it and convey the information at L’s level. This was not an easy task due to the unpredictable behaviour of L but Clara always handled herself in a professional manner. When pursued by L up to 8 times a day Clara was both understanding and polite. She had gained L’s confidence and trust and I believe that this was because she was patient and had outstanding communication skills. Clara is an outstanding woman with maturity, professionalism and confidence and we are truly indebted to her.”

“The services provided to myself by Peter Burt were exceptional.  My case was handled impeccably, with dignity and trust.  The process was made easy for my family and I to go through, and we were extremely happy with the outcome.  I would highly recommend Peter’s services to any prospective client.”

Being involved in a motor vehicle accident in late December 2001, and receiving injuries, about 12 months later a friend said I should claim compensation from the TAC and get a lawyer.  I saw an advertisement in the paper and rang and spoke with Clara who took on my case.  Because of pre-existing medical problems Clara said this was not going to be easy.  She went out of her way and went the extra mile and finally we were able to settle out of court and I received compensation.  I am now on a disability support pension but the settlement has helped me to live a comfortable financial life.  Thanks Clara and the team at Burt & Davies for all the help.  I would recommend your firm to anyone.  Many thanks

“Thank you for your honest and down-to-earth legal advices and assistance with my father’s case.  I trust your good work will help many other clients, like my father, in the future”

As far as Clara Davies goes I would say that her greatest asset is her ability to listen, listen, listen which only a few people can do and have time for nowadays.  Clara’s professionalism is somewhat outstanding and it was a pleasure to work with her to conclude my TAC claim successfully.  I can only, from the bottom of my heart, recommend Clara to anybody who has to deal with TAC issues.

I made you this card to let you know I do appreciate all your time, effort and commitment to my case. I’m really sorry that I couldn’t have you up that day but you see I’ve just started seeing a psychologist and dealing with all the emotional trauma associated with what happened and all its after effects… I’ve come to realise that the 4 years of just physically healing was the easy part! Anyway thank you again. Maybe one day when all the dust settles on this, I can have you up for afternoon tea in my little flat.

“Clara took a great deal of time to explain the process to me and was very patient while I decided whether or not to pursue the matter.  The process was handled in a professional and timely manner, with minimal stress to my family and I.  The end result was well beyond what we anticipated.  Thank you.”

“I was unfortunately involved in a car accident which left me with permanent injury.  After fear of losing my job and income, I contacted Burt & Davies for further assistance.  From the beginning to end Peter and Clara showed compassion, understanding and worked with a sense of urgency when tackling my case.  Clara kept me well informed and worked hard to achieve a successful outcome, maintaining a great sense of honesty and trust throughout the process.  Clara dealt with all parties involved on my behalf on multiple occasions.  Clara was able to negotiate a successful outcome every time.

I speak for both my family and I when I say that Clara made the entire process as painless as possible.  I highly recommend the services of Burt & Davies, the professionalism and dedication I received from this firm was second to none.  As a result of both Clara and Peter’s hard work, the overall outcome achieved was not only the desired outcome, it was also highly appreciated by my family and I.  Thanks to Burt & Davies we can now look forward to a brighter future.”

“I was hit by a car and decided to claim compensation.  I was referred to Peter Burt – solicitor.  I found him very professional and friendly.  He worked extremely hard on my behalf to get the best possible outcome to my claim.  I was very satisfied with the outcome.  I would recommend him to anyone.  He is a very approachable person to deal with.”