“I have been working on a testimonial for Clara and Burt & Davies for some time now – largely as I cannot put into words just how wonderful they were to deal with. From the moment a rather fraught, emotional woman (me!) walked into their offices, Clara made me feel comfortable and allayed my fears. At all times she was calmly understanding of my stress, pain and difficulty in talking about the accident. Her ability to listen and truly empathise, alongside her incredible legal knowledge, is one of her great skills.
When I say Burt & Davies were great to deal with, as their website states, it is only ever the lawyer handling your case that you deal with, in my case Clara. On the odd occasion she wasn’t able to speak with me immediately, all of the office staff were equally personable and friendly. Never once was a message not passed on either, wish the same could be said for the TAC!
At all times throughout the year it took to settle my case, Clara kept me informed of what was happening and was available to answer my queries any time. Outside of the main claim, she was also incredibly helpful in providing information about other support which may be available.
Even after my case was settled, Clara has gone above and beyond the call assisting me with other matters which have arisen with the TAC, such as the replacement of my manual motor vehicle, which I could no longer drive, with an automatic. This took another year and without Clara, I feel confident it would not have been resolved in my favour.
I would not hesitate to recommend Clara and the firm Burt & Davies to anyone. Experiencing a serious motor vehicle accident and the subsequent rehabilitation is difficult enough and sadly for many like myself, a lifetime process. Without someone like Clara to negotiate the legal minefield and help fight in your corner, it would be so much worse. It is reassuring to know that there is someone like Clara and her team out there to do just that.”