“I would like to take the opportunity to thank you again. I know it was a real battle and just how hard you had to work. From my first phone call I was impressed with your knowledge and understanding of the process and procedures relating to the TAC – not just quoting from a book, you genuinely knew your stuff. For the length of the journey your perseverance is to be commended. As I mentioned once before most others would have given up long ago. Equally impressive was the way you were able to stand up to them when things were getting ridiculous. I feel fortunate that I was introduced to such a professional company.

I often can’t or don’t express how I feel freely, so thanks again mate.”