“We would like to express our gratitude for the time and effort that you both put into my claim.  The outcome was outstanding and far beyond what we had imagined.  The kindness and consideration shown to my wife and myself from day one, made our situation less stressful than it was before you agreed to take the case on.  The professional manner in which we were taken, and guided through every step of the process, made us feel confident and comfortable with your direction and advice.  We are now in the process of putting our lives back into some sort of normality.  Once again, thank you very much and congratulations on what you achieved on our behalf.”